The Shreveport | Caddo Metropolitan Planning Commission (MPC) is seeking feedback about the direct interactions our Applicants / Customers have had with MPC representative(s).  Your responses will help us to address areas where the MPC may need to improve its customer service and make your interaction an efficient and pleasant experience. Your responses will be used for no other purpose than research conducted by the MPC for this survey.

The survey is web-based and conducted by a third party vendor.  The survey is user-friendly and you should be able to complete it within 10 minutes or less.

To participate, please click here to take the survey.

We appreciate your willingness to participate and value your feedback. Our hope is this process will help us meet and refine your expectations and improve our services. If you have any questions about this survey, or difficulty in accessing the site or completing the survey, please don’t hesitate to contact a member of our MPC staff at (318) 673-6480.

Thank you in advance for providing this important feedback.